TANYA SCHMIDT

Results-Driven Operations Professional

San Leon, US.

About

Highly experienced operations professional with over 25 years of cross-functional expertise in financial management, project coordination, and operational design. Adept at transforming complex programs into tangible financial results, I am driven by empathy and accountability to lead teams and optimize processes. My proven ability to build successful ventures, manage high-value accounts, and streamline operations positions me to drive significant impact in client relations and operational leadership roles.

Work

Tanya, HELP! Contractor Services

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Owner - Construction & Renovation Division

San Leon, TX, US

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Summary

Solely built and operated a successful 100% woman-owned residential construction company, driving all aspects from client acquisition to project completion and ensuring high-quality, incident-free results.

Highlights

Solely built and operated a successful 100% woman-owned residential construction company, achieving significant growth and market presence without external investment.

Generated a robust client base exclusively through social media, repeat customers, and referrals, eliminating advertising costs ($0) and maintaining a continuous 90-day waiting list.

Earned multiple community-voted Nextdoor Neighborhood Favorite awards, demonstrating exceptional client satisfaction and community trust.

Maintained a 100% incident-free safety record through strict OSHA-based training, ensuring project safety and compliance.

Contributed to community welfare by donating time to neighbors in financial need, performing critical repairs (e.g., leaking roofs, rotten subfloors) and building accessible stairs.

Tanya, HELP! Contractor Services

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Owner — Accounting & Home Office Services Division

San Leon, TX, US

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Summary

Directed comprehensive virtual accounting and administrative services for diverse clients, ensuring financial accuracy, operational efficiency, and robust data security.

Highlights

Managed QuickBooks Online accounts for multiple simultaneous clients, handling A/P, A/R, reconciliations, financial reporting, billing, quotes, and tax preparation as a fully virtual office.

Provided trusted advisory to small business owners, translating complex financial data into understandable language and guiding clients through critical processes.

Developed and implemented fully functional onsite and virtual office systems, including physical, digital, and process frameworks, for new and expanding businesses.

Ensured strictest confidentiality and highest security measures in a fully remote setting, utilizing VPN, secure desktop remote access protocols, multi-factor authentication, and automatic software patching.

GFY Properties / Funkswank Designs

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Bookkeeper / Office Manager / Personal Assistant / Home Staging Coordinator

Seabrook Island, Area, US

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Summary

Managed comprehensive administrative, financial, and logistical operations for a multi-faceted business, optimizing efficiency and enabling remote client management.

Highlights

Created complete home office and computerized filing systems; reconciled and managed 6 active bank accounts; automated all bills and streamlined financial operations.

Managed warehouse inventory for a residential home staging operation, tracking inventory and preparing up to 10 properties simultaneously for sale through decluttering, decorating, and furniture arrangement.

Handled full fleet management for personal and company vehicles, including titling, registration, insurance, inspections, and maintenance scheduling.

Texas Industrial Specialties

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Workflow Administrator

Texas, Texas, US

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Summary

Streamlined customer order intake, invoicing, and equipment rental processes for 50+ accounts in a high-volume industrial setting, ensuring precision and rapid turnaround.

Highlights

Managed customer order intake, invoicing, and equipment rental processing for over 50 accounts in a fast-paced industrial environment.

Ensured precision and rapid turnaround for all workflow processes, significantly contributing to operational efficiency and client satisfaction.

Allied Fire Protection / AFP Alarm & Detection

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Collections Specialist

Pearland, TX, US

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Summary

Managed $7-8 million in accounts receivable, significantly increasing collection rates and improving customer satisfaction through empathetic and relationship-based strategies.

Highlights

Managed $7-8 million in accounts receivable, raising collection rates from 77% to 92–96% through empathetic, relationship-based outreach.

Increased customer satisfaction from 83% to 97% by redesigning client follow-up workflows and prioritizing resolution over process compliance.

Handled high-volume client communications via phone, email, and in-person, serving as primary contact for routine inquiries and escalated disputes.

Assisted with contracts, billing, AIA documents, filed lien notices, and collaborated with attorneys to clear accounts, ensuring compliance with Texas Construction Lien Law.

Allied Fire Protection / AFP Alarm & Detection

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Alarm Administrator

Pearland, TX, US

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Summary

Administered alarm systems and processes, demonstrating rapid system mastery and reliability, leading to a promotion within the organization.

Highlights

Administered alarm systems based on demonstrated performance and reliability, ensuring efficient operation and compliance.

Quickly and independently mastered new systems, contributing to operational effectiveness and earning a promotion to Collections Specialist.

DuraTherm

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Project Coordinator — Engineering & Construction

Texas, Texas, US

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Summary

Coordinated complex engineering and construction projects, overseeing CMMS implementation, document control, and purchasing for multi-stakeholder environments.

Highlights

Recruited directly by the Engineering Manager from a contract role, demonstrating ability to manage complex, multi-stakeholder environments effectively.

Championed, procured, and led full plant-wide Micromain CMMS implementation, cataloging 20,000+ assets in 60 days and training all staff.

Organized and entered 150,000+ unmanaged engineering drawings into a structured document control system, restoring complete organizational clarity.

Managed purchasing and expediting functions for construction and engineering departments, ensuring timely acquisition of materials.

Quotient Engineering (QEI) @ Kaneka Texas / DuraTherm

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Document Control / Engineering Administrative Support

Texas, Texas, US

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Summary

Provided critical administrative and document control support for the Kaneka Texas coker unit rebuild, ensuring compliance with ISO standards.

Highlights

Supported the Kaneka Texas coker unit rebuild, building a project database and entering all emails, documents, drawings, RFPs, and meeting minutes per ISO 9000 & 9001 standards.

Demonstrated exceptional performance, leading to being hand-picked by the Engineering Manager to join DuraTherm.

G.A.S. Contractors / Quotient Engineering

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Buyer / Expediter / Document Control

Texas, Texas, US

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Summary

Managed purchasing, expediting, material scheduling, and document control for multiple simultaneous construction and engineering projects.

Highlights

Managed purchasing, expediting, material scheduling, and document control across multiple simultaneous construction and engineering projects.

Ensured timely and accurate procurement of materials, contributing to project efficiency and adherence to schedules.

Conestoga Rovers & Associates

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Project Coordinator Texas Junior Project Manager (Promoted)

Texas, Texas, US

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Summary

Managed environmental projects for Shell, overseeing site management, data entry, and reporting to ensure regulatory compliance.

Highlights

Promoted to manage 26 active and inactive Shell environmental sites, demonstrating leadership and project management capabilities.

Handled analytical data entry, groundwater, and soil sampling reports, ensuring accurate documentation for environmental compliance.

G.A.S. Contractors @ Valero Refinery

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I/E Drafter

Texas, Texas, US

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Summary

Self-taught AutoCAD and updated I&E drawings, ensuring accurate as-builts and compliance with revisions for industrial projects.

Highlights

Self-taught AutoCAD in three weeks, demonstrating rapid technical skill acquisition and commitment to professional development.

Updated all I&E drawings per red-line revisions and as-builts, ensuring accuracy and compliance with project specifications.

Completed an I&E course at College of the Mainland, enhancing technical drafting expertise.

Advantage Fence Company

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Office Manager / Bookkeeper

Houston, TX, US

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Summary

Managed full office operations, including financial and administrative tasks, ensuring smooth business functions and compliance.

Highlights

Managed full office operations, including Accounts Payable, Accounts Receivable, timekeeping, and payroll, ensuring financial accuracy.

Streamlined administrative processes to support efficient business operations within a fast-paced environment.

Austin Industrial @ Valero Refinery

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Project Secretary / Safety Department

Texas City, TX, US

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Summary

Provided administrative and safety support for 1,200+ employees during a 7-month turnaround, ensuring compliance and efficient onboarding.

Highlights

Managed safety databases for 1,200+ employees during a 7-month turnaround, overseeing OSHA 300 logs, JSAs, PPE, and new-hire orientations.

Worked 7/12s shifts to support intensive project timelines and operational demands, demonstrating strong commitment and adaptability.

Fishbone Solutions @ Lyondell CITGO

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Project Secretary / Document Control

Pasadena, TX, US

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Summary

Managed subcontractor reports, document control, timekeeping, and payroll for engineering projects, ensuring accuracy and compliance.

Highlights

Managed subcontractor reports, ensuring accurate documentation and compliance for project teams.

Handled document control, timekeeping, and payroll functions, contributing to efficient project administration.

Volunteer

Founder & Organizer

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El Jardin del Mar Annual Community Easter Egg Hunt

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Founded and organized a highly successful annual community event for 12 consecutive years, fostering strong community engagement and spirit.

Highlights

Founded and organized the annual community Easter Egg Hunt for 12 consecutive years, significantly enhancing community engagement and spirit.

Managed all aspects of event planning and execution, demonstrating strong organizational, leadership, and logistical skills.

Treasurer, Board of Directors

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El Jardin del Mar Community Association

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Managed financial oversight and strategic direction as a Board Treasurer for a community association, ensuring fiscal responsibility and transparency.

Highlights

Provided financial oversight and strategic guidance as a member of the Board of Directors for the community association.

Managed fiscal responsibilities and ensured financial transparency, contributing to the organization's stability and trust.

Education

Colorado Technical University

N/A, N/A, N/A
B.S. (In Progress) Business Administration Grade: 3.8

Courses

Dean's List

National Honor Society

Tested out of HR 104

Alvin Community College

N/A, N/A, N/A
GED General Studies Grade: Top 15% Nationwide

Awards

Neighborhood Favorite Award

Nextdoor

Recognized multiple times by the community through Nextdoor for exceptional service and positive impact within the local area.

Certificates

ISO 9000 & 9001 Certified

N/A

Texas Lien Law Certified

N/A

Micromain CMMS Implementation & Training Certified

Micromain HQ

Skills

Core Competencies

Accounts Payable & Receivable, Bookkeeping & Financial Reporting, Business Ownership & Administration, Client & Customer Relations, CMMS Implementation & Training, Collections & Account Management, Crisis De-escalation & Trust Building, Document Control, High-Volume Multi-Channel Communication, ISO 9000 & 9001 Certified, Operations Management, Process Improvement, Procurement & Expediting, Project Coordination, Recruiting & Onboarding, Safety Training, Team Training & Development, Texas Lien Law, Train the Trainer, Typing 80+ WPM.

Software & Platforms

AutoCAD, AutoCAD LT, J. D. Edwards, Micromain CMMS, Microsoft Office Suite, MS Project, Oracle, Primavera P3, QuickBooks Desktop, QuickBooks Online, Salesforce, SAP, Zoho Suite / Zoho CRM, LogMeIn, Splashpoint, Xero, Bitwarden, JD Edwards, Kronos, Timetrex, ADP, SalesForce, Pipeline, Monday.